Refund Policy

At rdpschool.com, we value your satisfaction with our services. Our refund policy is designed to ensure a fair and transparent process for our customers. Please read the following carefully before making any transactions on our website.

1. 5-Day Refund Policy:

We offer a 5-day no-questions-asked refund policy for our Windows server remote desktop services. If, for any reason, you are not satisfied with your purchase, you may request a refund within 5 days of the initial transaction.

Exceptions to Refund Eligibility:

Spam Activities: Refund requests will be rejected if we find evidence of spam activities during the 5-day refund window. We reserve the right to assess the validity of refund requests based on the user's adherence to our terms and conditions.

2. Multiple Account Creation:

Creating multiple accounts with the intention of requesting refunds is strictly prohibited. If we identify the creation of multiple accounts for this purpose, the accounts will be banned, and no refund will be issued.

Our Commitment to Fair Transactions:

To maintain fairness in our refund process, we monitor account activities and take necessary actions to prevent abuse of our policies.

3. Server Suspension and Refund Eligibility:

If your server is suspended for reasons related to spam activities, as outlined in our terms and conditions, you will not be eligible for any refund. It is crucial to familiarize yourself with our terms to ensure compliance.

Ensuring a Secure and Spam-Free Environment:

Our commitment to a secure and spam-free environment is essential for the benefit of all users. We take necessary measures to enforce our terms and conditions.

4. Refund Requests After 5 Days:

Refund requests made after the initial 5-day period will not be entertained. However, you have the flexibility to cancel your server at any time. Please note that cancellations made after the 5-day refund window will not result in a refund.

Flexibility in Server Management:

We understand that circumstances may change, and you have the flexibility to manage your server subscription as needed. Cancelling your server is a straightforward process if you decide to discontinue the service.

5. Terms and Conditions Compliance:

Customers are expected to adhere to the terms and conditions outlined on our website. Violation of these terms may result in the suspension of services and may impact refund eligibility.

Transparent Communication:

We prioritize transparent communication regarding our terms and conditions to ensure a positive user experience. Regularly reviewing and understanding these terms is crucial for a seamless interaction with our services.

6. Additional Considerations:

Server Performance:

We strive to provide optimal server performance. If you encounter any issues, our support team is available to assist you in resolving them promptly.

Data Security:

Your data security is paramount to us. We employ industry-standard security measures to protect your information and ensure a safe browsing experience.

Windows License:

Please note that Windows licenses are not included with our servers. Users are responsible for obtaining and managing valid licenses for their Windows servers.

Support and Assistance:

Our support team is dedicated to providing assistance and addressing any concerns you may have. Feel free to reach out to us through our designated support channels.

Conclusion:

We appreciate your trust in rdpschool.com as your remote desktop service provider. This comprehensive refund policy is in place to protect both your interests and the integrity of our services. If you have any questions or require further clarification, our support team is ready to assist you.

By proceeding with a transaction on our website, you acknowledge and agree to the terms outlined in this refund policy. Thank you for choosing rdpschool.com for your remote desktop needs.